Privacy Policy & Legal Disclaimer
Privacy Policy
At Smiling Heart Flow, your privacy matters. This Privacy Policy explains how personal information may be collected, used and protected when you interact with our website, contact us, book a class or purchase one of our offerings.
We aim to handle your personal information respectfully and in accordance with applicable Australian privacy laws.
Information we may collect
We may collect personal information that you choose to provide, including your name, email address, phone number, booking details and any information you include in a message or enquiry. This information may be collected when you contact us, complete a form, book a class, purchase a class or plan, or otherwise interact with Smiling Heart Flow through this website.
How we use your information
We use your information to respond to enquiries, manage class bookings, communicate with you about your bookings or our services, process purchases and provide the offerings you have requested. We do not sell or trade your personal information.
Bookings, website and payments
Our website and booking services are provided through Wix and may use third-party services to operate features such as bookings and payments. These service providers may process personal information as necessary to provide their services. Payments made online may be processed by the payment provider available at checkout. Smiling Heart Flow does not directly store your full credit or debit card details.
Cookies and website information
Like many websites, this site may use cookies and similar technologies to help the website function, understand how it is used and provide relevant features. Your browser settings may allow you to manage or disable cookies.
Keeping your information safe
We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Accessing or correcting your information
If you would like to ask what personal information we hold about you, request a correction, or have a question or concern about your privacy, please contact Smiling Heart Flow using the contact details provided on the website.
Last updated: September 2026
Legal Disclaimer
Welcome to Smiling Heart Flow. The information and content shared on this website - including yoga and mindfulness information, personal stories, reflections, blog posts and other resources - is intended for general information, inspiration and wellbeing purposes only. Some content may be based on personal and lived experiences. It is shared in the spirit of connection, reflection and encouragement and should not be taken as professional advice. Smiling Heart Flow offers yoga, movement, mindfulness and wellbeing experiences. Nothing on this website, in our blog, or provided through our classes or events is intended to replace professional medical, psychological, therapeutic or other healthcare advice, diagnosis or treatment.
Yoga and Movement
Yoga and physical movement involve some inherent risk. Everyone's body, health and circumstances are different. Please listen to your body, work within your own comfortable limits and choose the options that feel appropriate for you. If you have any injury or medical condition, are pregnant or have concerns about whether yoga or movement is appropriate for you, please see advice from an appropriately qualified healthcare professional before participating. Participation in Smiling Heart Flow classes and events is voluntary, and you are responsible for deciding whether and how you participate.
Mindfulness and Wellbeing
Any mindfulness practices, personal reflections or wellbeing information shared by Smiling Heart Flow are provided for general wellbeing purposes. They are not counselling, psychotherapy, medical treatment or mental health services. If you need medical or mental health support, please seek assistance from an appropriately qualified professional.
Website Information
While we aim to provide helpful and accurate information, Smiling Heart Flow does not guarantee that all website content will always be complete, current or suitable for every individual. The website may contain links to third-party websites or services. Smiling Heart Flow is not responsible for the content, availability or privacy practices of those third parties. By using this website and choosing to participate in our offerings, you acknowledge that you are responsible for your own choices, wellbeing and participation.
If you have any questions about this disclaimer, please contact us at info@smilingheartflow.com.au
Last updated: September 2026